Privacy Policy

Last updated: November 9, 2026

This Privacy Policy explains how IZMUR LOGISTICS LLC ("IZMUR LOGISTICS", "we", "us") collects, uses and protects personal information when you use our website and our mobile applications published on the App Store and Google Play (together, the "Services").

1. Who we are

"IZMUR LOGISTICS" MCHJ (Limited Liability Company), Tax ID (STIR) 313 288 100, registered at 200, 3-Farovon Turmush Street, Ilgor MFY, Fergana, Fergana Region, Uzbekistan. We are the data controller for the personal information described in this policy.

2. Information we collect

• Information you provide: name, phone number, email address, and details about shipments you request (pickup and delivery addresses, cargo description).
• Account information: if an app requires sign-in, your login identifier and account settings.
• Location: only if you grant permission, and only to show or track deliveries. You can turn it off in your device settings at any time.
• Technical information: device model, operating system version, app version, crash reports and basic usage statistics.

3. How we use information

• to provide our logistics services and process your orders;
• to contact you about your shipments and respond to your requests;
• to keep the Services secure and fix errors;
• to meet our legal obligations under the laws of the Republic of Uzbekistan.

We do not sell your personal information and we do not use it for third-party advertising.

4. Sharing

We share information only when needed to provide the Services: with carriers and partners who transport your cargo, with service providers that host our systems (for example, cloud hosting and crash reporting), and with authorities when required by law.

5. Storage and retention

We keep personal information only as long as needed for the purposes above or as required by law, and protect it with reasonable technical and organisational measures.

6. Your rights

You can request access to, correction of, or deletion of your personal information, including deletion of your account, by contacting us at the email below. We will respond within 30 days.

7. Children

Our Services are not directed to children under 13, and we do not knowingly collect their personal information.

8. Changes

We may update this policy. The "Last updated" date above shows when it was last changed.

9. Contact

Email: info@izmurlogistics.uz
Address: 200, 3-Farovon Turmush Street, Ilgor MFY, Fergana, Uzbekistan

Maxfiylik siyosati

Oxirgi yangilanish: 2026-yil 9-noyabr

Ushbu Maxfiylik siyosati "IZMUR LOGISTICS" MChJ ("biz") veb-saytimiz hamda App Store va Google Play'dagi mobil ilovalarimizdan (birgalikda — "Xizmatlar") foydalanganingizda shaxsiy ma’lumotlaringizni qanday yig‘ishi, ishlatishi va himoya qilishini tushuntiradi.

1. Biz kimmiz

"IZMUR LOGISTICS" mas’uliyati cheklangan jamiyati, STIR 313 288 100, manzil: Farg‘ona viloyati, Farg‘ona shahri, Ilg‘or MFY, 3-Farovon Turmush ko‘chasi, 200-uy.

2. Qanday ma’lumotlarni yig‘amiz

• Siz bergan ma’lumotlar: ism, telefon raqami, email, buyurtma qilgan yukingiz haqidagi ma’lumotlar (olish va yetkazish manzillari, yuk tavsifi).
• Akkaunt ma’lumotlari: ilovaga kirish talab qilinsa — login va akkaunt sozlamalari.
• Joylashuv: faqat ruxsat berganingizda va faqat yetkazib berishni ko‘rsatish yoki kuzatish uchun. Uni istalgan vaqtda qurilma sozlamalarida o‘chirishingiz mumkin.
• Texnik ma’lumotlar: qurilma modeli, operatsion tizim va ilova versiyasi, xatoliklar hisobotlari va umumiy foydalanish statistikasi.

3. Ma’lumotlardan qanday foydalanamiz

• logistika xizmatlarini ko‘rsatish va buyurtmalarni bajarish;
• yukingiz bo‘yicha siz bilan bog‘lanish va so‘rovlaringizga javob berish;
• Xizmatlar xavfsizligini ta’minlash va xatolarni tuzatish;
• O‘zbekiston Respublikasi qonunchiligi talablarini bajarish.

Shaxsiy ma’lumotlaringizni sotmaymiz va uchinchi tomon reklamasi uchun ishlatmaymiz.

4. Ma’lumotlarni uzatish

Ma’lumotlarni faqat xizmat ko‘rsatish uchun zarur bo‘lganda uzatamiz: yukni tashiydigan hamkorlarga, tizimlarimizni joylashtiradigan xizmat ko‘rsatuvchilarga (masalan, bulutli xosting va xatoliklar hisoboti) hamda qonun talab qilganda vakolatli organlarga.

5. Saqlash muddati

Ma’lumotlarni yuqoridagi maqsadlar uchun yoki qonun talab qilgan muddat davomida saqlaymiz va oqilona texnik va tashkiliy choralar bilan himoya qilamiz.

6. Huquqlaringiz

Quyidagi email orqali murojaat qilib, ma’lumotlaringizni ko‘rish, tuzatish yoki o‘chirishni, shu jumladan akkauntingizni o‘chirishni so‘rashingiz mumkin. 30 kun ichida javob beramiz.

7. Bolalar

Xizmatlarimiz 13 yoshgacha bo‘lgan bolalarga mo‘ljallanmagan va biz ularning ma’lumotlarini ataylab yig‘maymiz.

8. O‘zgarishlar

Ushbu siyosatni yangilashimiz mumkin. Yuqoridagi "Oxirgi yangilanish" sanasi oxirgi o‘zgarish vaqtini ko‘rsatadi.

9. Aloqa

Email: info@izmurlogistics.uz
Manzil: Farg‘ona shahri, Ilg‘or MFY, 3-Farovon Turmush ko‘chasi, 200-uy